Work from home customer service Jobs at amazon

Job Summary

Job Type: Full-time, Part-time

Salary: $15-20/hour

Company: Amazon

Location: Remote

Benefits: Health insurance, 401(k) matching, Paid time off, Employee discount

Job Description

Amazon is looking for enthusiastic, customer-focused individuals to join our remote Customer Service team. As a Customer Service Associate, you will be a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. This is a work-from-home position that offers flexibility, allowing you to balance your personal life and work commitments while contributing to one of the world’s most customer-centric companies.

Requirements

• High school diploma or GED equivalent


• Minimum of 1 year of customer service experience


• Excellent verbal and written communication skills


• Strong problem-solving abilities and attention to detail


• Ability to work in a fast-paced and evolving environment


• Stable internet connection and a quiet work environment


• Proficiency in basic computer applications

Responsibilities

• Respond promptly and accurately to customer inquiries via phone, email, and chat


• Resolve customer issues and complaints with empathy and efficiency


• Provide detailed information about Amazon products and services


• Maintain thorough and accurate records of customer interactions


• Work collaboratively with team members and other departments to achieve customer satisfaction


• Adhere to company policies and guidelines

Benefits

• Health insurance (medical, dental, and vision)


• 401(k) matching


• Paid time off and holidays


• Employee discounts on Amazon products


• Opportunities for career advancement and growth


• Flexible work schedule

Educational Qualifications

• High school diploma or GED equivalent required


• Additional certifications or coursework in customer service are a plus

Company Overview

Amazon is a global leader in e-commerce, dedicated to providing the best online shopping experience for millions of customers worldwide. Our mission is to be Earth’s most customer-centric company, and we strive to continually raise the bar of customer service excellence. With a wide range of products and services, Amazon offers a dynamic and innovative work environment that encourages growth, creativity, and collaboration. Join us and be a part of our exciting journey to redefine the future of retail.

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