Social Media and Customer Service Associate ( Tesla Remote Jobs)

Social Media and Customer Service Associate (Tesla Remote Jobs)

Job Summary...

Job Type: Full-time

Salary: Competitive, commensurate with experience

Working Hours: Flexible schedule

Company: Tesla

Remote Location: Yes

Benefits: Health, Dental, Paid Training, Paid Vacations, and more

Job Description

Tesla is seeking a dynamic and motivated individual to join our team as a Social Media and Customer Service Associate. This remote position offers the flexibility to work from anywhere while contributing to the growth and success of one of the most innovative companies in the world. As a Social Media and Customer Service Associate, you will play a crucial role in managing our online presence and providing exceptional support to our customers.

In this role, you will be responsible for engaging with our audience on various social media platforms, addressing customer inquiries, and providing timely and accurate information about our products and services. Your ability to communicate effectively, both written and verbally, will be key to your success in this role. You will also collaborate with other departments to ensure customer satisfaction and resolve any issues that may arise.

Requirements
? Excellent written and verbal communication skills
? Strong understanding of social media platforms and trends
? Customer service experience
? Ability to multitask and manage time effectively
? Problem-solving skills
? Attention to detail
? Ability to work independently and as part of a team

Responsibilities
? Monitor and engage with customers on various social media platforms
? Respond to customer inquiries and provide accurate information
? Assist in managing social media content and campaigns
? Collaborate with other departments to resolve customer issues
? Track and report on social media metrics and customer feedback
? Stay up-to-date with industry trends and best practices
? Provide feedback to improve customer service processes

Benefits
? Comprehensive Health and Dental Insurance
? Paid Training Programs
? Generous Paid Vacation and Sick Leave
? Flexible Work Schedule
? Opportunities for Career Growth and Development
? Employee Discounts on Tesla Products
? Remote Work Stipend

Educational Qualifications
? Bachelor?s degree in Communications, Marketing, Business, or related field preferred

Experience
? Minimum of 2 years of experience in customer service or social media management

Company Overview

Tesla is a pioneering company in the automotive and energy space, dedicated to accelerating the world?s transition to sustainable energy. Our mission is to create the most compelling car company of the 21st century by driving the world?s transition to electric vehicles. We are committed to innovation, quality, and sustainability in everything we do. Join us and be part of a team that?s making a real difference in the world.

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