Remote Call Center Representative (1099 Contractor)

Job Title: Remote Call Center Representative (1099 Contractor)
Company: Adfy AI
Location: Remote (United States...
Employment Type: Independent Contractor (1099)

Overview:
Are you looking for a flexible gig to supplement your income? Adfy AI is offering an exciting opportunity for dedicated individuals to join our remote team as Call Center Representatives. This role is ideal for those seeking a gig job that allows you to work from home, providing the flexibility to balance other commitments while earning extra money. As a Remote Call Center Representative, you?ll assist customers with inquiries, offer information about our products and services, and manage accounts?all from the comfort of your home.

Key Responsibilities: ? Respond to customer inquiries via phone, email, or chat. ? Provide accurate and helpful information about products, services, and company policies. ? Assist with account management tasks, such as order status, account changes, and basic troubleshooting. ? Maintain professionalism and empathy in every interaction to ensure high customer satisfaction. ? Follow client-specific guidelines and accurately process transactions.

Pre-Work Assessment and Orientation:
Before you start, you?ll complete a Pre-Work Assessment and Orientation to ensure you?re fully prepared for the role. This process, spanning between 7 to 30 days, includes:
? Certification Training: Engage in self-paced and instructor-led training sessions to learn about client-specific systems, brand standards, and communication protocols. Training requires no more than 4 hours per day, making it manageable alongside other gigs or commitments.
? Approval Waiting Period: Adfy AI covers the cost of your background check and, if required, a drug screening. This waiting period is included in the overall assessment timeline.
? Skill Demonstration: Showcase your customer service skills and adaptability. This phase helps us ensure you?re a great fit for our client programs.
? No Out-of-Pocket Costs: All associated costs, including background checks and class deposits, are covered by Adfy AI.

Transition to Live Work:
Once training is complete, you?ll transition to live work where you?ll begin assisting customers directly.

Transition to Live Calls:

Once you?ve completed the assessment and orientation, you?ll start taking live calls and generating revenue. This marks the beginning of your flexible gig with Adfy AI, where you?ll provide exceptional service to our clients while managing your own schedule.

Requirements: ? Must be at least 18 years old and legally eligible to work in the United States. ? High school diploma or equivalent. ? Excellent verbal and written communication skills. ? Ability to work independently with minimal supervision. ? Reliable internet connection and a quiet, distraction-free workspace. ? Must pass a background check (covered by Adfy AI).

Equipment Requirements: ? Contractors must have their own equipment, including a reliable computer, headset, and high-speed internet connection meeting Adfy AI?s specifications.

Compensation:
? As an independent contractor, your earnings are based on the revenue generated from live calls. Compensation structures vary by client program, offering you the flexibility to earn based on your availability and performance.

Note: As a 1099 contractor, you are responsible for your own taxes and benefits. Adfy AI does not currently provide benefits or reimburse expenses.

How to Apply:

Looking to make extra money with a flexible gig? Submit your resume directly on Indeed or visit https://careers.adfy.ai to view current opportunities and apply. Join us at Adfy AI and start earning from home today!

Job Types: Full-time, Part-time, Contract

Pay: $9.75 - $10.50 per hour

Expected hours: 10 ? 56 per week

Benefits:
? Flexible schedule
? Work from home

Shift:
? Day shift
? Evening shift

Supplemental Pay:
? Bonus opportunities
? Commission pay

Language:
? Spanish (Preferred)
? English (Required)

Work Location: Remote

Apply Job!