Patient Call Center Services (Remote)
Empowering Digital Transformation through Social Media & IT Services
? * About Company (Work From Home) Position
...
With over 20 years of experience in managing customer services across inbound and outbound segments, specifically in the Telecom and international sectors, I lead a dynamic company focused on providing innovative Social Media and IT solutions. Our goal is to help businesses thrive in the digital era by leveraging cutting-edge technologies and tailored strategies.
? What we are Looking For
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computer ? Customer Service Representative Responsibilities: ? Maintaining a positive, empathetic, and professional attitude toward customers at all times. ? Responding promptly to customer inquiries. ? Communicating with customers through various channels. ? Acknowledging and resolving customer complaints. ? Knowing our products inside and out so that you can answer questions. ? Processing orders, forms, applications, and requests. ? Keeping records of customer interactions, transactions, comments, and complaints. ? Communicating and coordinating with colleagues as necessary. ? Providing feedback on the efficiency of the customer service process. ? Managing a team of junior customer service representatives. ? Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements: ? High school diploma, general education degree, or equivalent. ? Ability to stay calm when customers are stressed or upset. ? Comfortable using computers. ? Experience working with customer support
Similar Remote Jobs
Patient Call Center Services (Remote)
Posted on: 01-10-2024 00:00
Work from Home Travel Coordinator
Posted on: 01-10-2024 00:00
Friday Night Shift AMBULANCE DISPATCHER
Posted on: 01-10-2024 00:00
Data Information Input clerk {REMOTE}
Posted on: 01-10-2024 00:00
Remote Work Opportunity: Legal Transcription
Posted on: 01-10-2024 00:00
Irontime Sales Customer Service Rep
Posted on: 01-10-2024 00:00
Online Remote Live Chat Agent
Posted on: 01-10-2024 00:00
Virtual Scheduling Coordinator -Entry Level
Posted on: 01-10-2024 00:00
Life Insurance Agent-Remote Position-Flexible Hours
Posted on: 01-10-2024 00:00
IT Help Desk Technician (remote)
Posted on: 01-10-2024 00:00
$17/hr. REMOTE Prior Authorization Specialist- NO WEEKENDS
Posted on: 13-11-2024 04:55
Data Entry Specialist (Typist) - Remote | WFH
Posted on: 07-09-2024 00:00
American Express Remote Jobs Virtual Customer Care Professional
Posted on: 13-09-2024 00:00
Now Hiring Remote Sales Experts: Apply Today
Posted on: 07-12-2024 04:21
Hotel Reservationist/Entry Level
Posted on: 11-01-2025 15:32
Driver, Transport- South Brunswick, NJ
Posted on: 06-02-2025 00:00
Principal Product Manager - Technical, AWS Insights
Posted on: 16-07-2024 18:48
Night Shift Remote Jobs - Join Our Team Today
Posted on: 09-10-2024 00:00
Accounts Receivable Clerk/Administrative Assistant
Posted on: 31-01-2025 09:58
Senior Integration Engineer, Azure
Posted on: 04-02-2025 19:18