Patient Account Representative - Collections (Remote)

Remote, USA Full-time Posted 2025-03-12

Employer Industry: Healthcare Services

Why Consider This Job Opportunity...
? Opportunity for career advancement and growth within the organization
? Supportive and collaborative work environment
? Chance to make a positive impact on the collections process and customer satisfaction
? Engaging work with a variety of responsibilities in a dynamic healthcare setting
? Competitive pay and benefits package

What To Expect (Job Responsibilities)
? Identify and resolve routine outstanding claims under general supervision
? Generate and analyze diverse reports to address general patient account issues
? Assist in the resolution of outstanding payments from past due accounts
? Ensure timely receipt of claim payments and reconcile all necessary data
? Serve as a point of contact for customers and external vendors for inquiries and unresolved issues

What Is Required (Qualifications)
? High School Diploma required
? 1 - 2 years of related experience
? General computer skills with knowledge of word processing, spreadsheet, and email applications
? Detail-oriented with strong analytical and organizational skills
? Excellent oral and written communication skills to effectively interact with customers and management

How To Stand Out (Preferred Qualifications)
? Experience in a healthcare or collections environment
? Familiarity with database maintenance and reporting tools
? Ability to mentor other staff as applicable
? Strong interpersonal skills to work cohesively within a team

#HealthcareServices #Collections #CareerOpportunity #CustomerService #Teamwork

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