Patient Access Specialist II (Remote)+
Overview:
As part of Revenue Cycle Management, this position is responsible for creating a positive first impression of M Health Fairview and ensuring an exceptional experience is achieved while interacting closely with patients, families, and other internal and external stakeholders in a highly organized and professional manner. This position must utilize effective interpersonal skills to... gather patient demographic for a complete and accurate registration, identifies insurance, gathers benefits, communicates and collects patient's financial obligations. Individuals in this role are expected to demonstrate the M Health Fairview commitments (Integrity, Service, Compassion, Innovation and Dignity) along with critical thinking skills, a strong work ethic and flexibility.
Responsibilities/Job Description:
? Interview patients to obtain and document accurate patient demographic and insurance information in the medical record.
? Use insurance knowledge and resources to accurately code insurance and verify eligibility using online, web-based or phone systems to ensure accuracy and expedite payment.
? Confirm insurance benefits for services including coverage limitations, referral, and patient liabilities.
? Provide proactive price estimates and communicate to patient to help them understand their financial responsibilities and collect.
? Inform patient of gaps in coverage, educate patient on available options and refer to financial counseling for assistance.
? Interact with patients and families in challenging and unique situations that may require de-escalation skills.
? Manage daily worklists and/or work queues and resolve assigned tasks in a timely and efficient manner. Assist mentoring new staff.
? Collaborate and exhibit strong relationships with other departments and team to manage tasks, according to established criteria in a high-volume environment. Provide resources and contacts to patients as needed to ensure a seamless experience for the patient.
? Adhere to all compliance, regulatory requirements, department protocols and procedures. Protect patient privacy and only access information as needed to perform job duties.
? Participates in improvement efforts and initiatives that support the organizations goals and vision. Understands and Adheres to Revenue Cycle?s Escalation Policy.
Qualifications:
Required
Experience
? 2+ year?s experience in healthcare revenue cycle including medical insurance OR equivalent experience in a Patient Access Specialist position.
? Working knowledge and ability to perform accurately and efficiently on EMR, Microsoft Office Suite, and other computer programs.
? Effective communication skills (both written and verbal), attention to detail, self-directed and a positive attitude are essential.
? Ability to work independently and in a team environment.
Preferred
Education
? Post-Secondary Education
Experience
? Experience being a subject matter expert and demonstrated willingness to support team questions.
? Patient collections experience in a medical setting
Similar Remote Jobs
Patient Access Specialist II (Remote)+
Posted on: 23-10-2024 04:42
Multi-Client Bookkeeper (Remote), Remote Job
Posted on: 23-10-2024 04:42
Amazon, Quality Assurance Virtual Testing
Posted on: 23-10-2024 04:42
Customer Service Representative El Paso
Posted on: 23-10-2024 04:42
Customer Service and Collections Representative
Posted on: 23-10-2024 04:42
Outbound Customer Service Advocate II
Posted on: 23-10-2024 04:42
Customer Service Representative / Remote
Posted on: 23-10-2024 04:42
Project Engineer | FULLY REMOTE
Posted on: 23-10-2024 04:42
Concierge Customer Service Rep (Remote)
Posted on: 23-10-2024 04:42
Dog Walker / Dog Sitter
Posted on: 23-10-2024 04:42
FULLY REMOTE - Immigration Attorney | Manhattan, NY, USA | Remote
Posted on: 07-10-2024 00:00
Work From Home Campaign Performance Specialist
Posted on: 16-07-2024 19:07
Remote Data Entry / CSR
Posted on: 16-07-2024 18:42
Remote Client Service Assistant
Posted on: 25-08-2024 00:00
SAP FICO RTR Consultant
Posted on: 31-07-2024 19:12
Join Our Team of Remote Customer Service Pros - Earn 19 Per Hour
Posted on: 27-11-2024 06:06
Remote Jobs | Beginners Welcome | $25-$35 an Hour
Posted on: 14-11-2024 08:02
Customer Service Representative - Live Chat FULLY REMOTE
Posted on: 20-08-2024 00:00
Remote -Customer Service Representative
Posted on: 20-01-2025 06:20
Data Modeler
Posted on: 16-07-2024 18:38