OEM Outbound Researcher

OSRAM, a leading global lighting and technology company, and the global number one in automotive lighting, has pioneered lighting advancements and solutions for a variety of industries and applications for more than 100 years. With decades of experience, knowledge and leadership in the automotive lighting industry, OSRAM is shaping today?s lighting technology trends for tomorrow?s driver... experience.Responsibilities:? Apply industry best practices to data from multiple sources? Conduct outbound research efforts while adhering to Data Team processes? Document research touchpoints and processes within internal databases, documents, Sylvania?s Project Management System(PMS) tool, Monday.com, and CRM board? Ensure researched data captures the full picture by maintaining close attention to detail and referencing Auto Care Association databases and internal documentation for normalized inputs? Collaborate and present findings with the Catalog Data TeamQualifications:Required:
• Advanced Microsoft Excel, Word, SharePoint, and Outlook knowledge using a Windows PC
• Experience with CRM and strong correspondence record keeping
• Advanced Google/Web Search experience and logic understanding
• Sharp attention to detail
• Strong ability to maintain organization while navigating across multiple web pages, documents, and platforms at a time
• Strong communication skills and comfortable with cold calling to collect information required in a professional manner
• Background in automotive mechanics, auto parts/services departments, and/or auto engineering
• Strong written and oral communication skills
• Active listener
• Quick learner who follows given direction well
• Proficient understanding of the purpose of normalized data
Preferred:
• Experience with Auto Care Association databases
• Background in Automotive Aftermarket Lighting
• Experience with Monday.com or other PMS systems
• Experience with PartCat Software
• Expert understanding of the purpose of normalized data
ams OSRAM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact us at [email protected] for assistancePlease contact Miranda Remillard for further information via [email protected] Type: Full-timePay: $20.00 - $25.00 per hourBenefits:? 401(k)? 401(k) matching? Dental insurance? Flexible spending account? Health insurance? Life insurance? Paid time off? Retirement plan? Tuition reimbursement? Vision insuranceSchedule:? 8 hour shift? Monday to FridayExperience:? Monday.com: 1 year (Preferred)? Microsoft Excel: 2 years (Required)Work Location: Remote

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