IT Support - Missoula, Montana
ELM Utility Services, with over 1300 employees nationwide, has an outstanding opportunity as an IT support position available in Missoula, Montana. This is an opportunity to be a part of one of the largest and most respected companies in the utility locating industry. ELM is a great place to build your career while also offering an excellent compensation and a comprehensive benefits package.
The... ideal candidate will provide end-user phone, e-mail, and remote support on proprietary systems, support company computer applications & platforms, troubleshoot technical problems, and advise on appropriate action when necessary.
Main Responsibilities: ? Respond to requests for technical assistance via phone/remote ? Diagnose and resolve technical hardware & software issues ? Research technical questions using available information resources ? Log all help desk interactions and redirect problems to appropriate personnel ? Identify & escalate situations requiring urgent attention ? Track & route problems, requests, and document resolutions ? Stay current with system information, changes, and updates
Minimum Education/Experience:
? 2-year degree in a related field OR
? 2-years' Experience in a related field
Competencies:
? Attention to detail & a customer service mindset required
? 2+ years proven experience in a structured support environment preferred
? Previous Phone/Laptop repair experience strongly preferred
? Tier 1-2 application and MS support experience desired
? Network & server support experience desired
Pay & Benefits:
? Salary DOE
? Medical, Dental, Vision, FSA/HSA, and Life Insurance
To apply for thisposition, please send cover letter and resume to [email protected].
Employment Type: FULL_TIME
Similar Remote Jobs
IT Support - Missoula, Montana
Posted on: 22-09-2024 00:00
Part Time Digital Product Tester
Posted on: 22-09-2024 00:00
Remote Junior Python Developer Jobs
Posted on: 22-09-2024 00:00
Short Term Rental Virtual Assistant
Posted on: 22-09-2024 00:00
Part-Time Amazon Virtual Assistant (RVAPH)
Posted on: 22-09-2024 00:00
Virtual Chat Assistant - (Remote)
Posted on: 22-09-2024 00:00
XDA - Computing Product Reviewer
Posted on: 22-09-2024 00:00
Data Entry Specialist - Remote
Posted on: 22-09-2024 00:00
Sourcing Specialist- Staples Promotional Products
Posted on: 22-09-2024 00:00
Apple Remote Jobs (Entry Level)
Posted on: 22-09-2024 00:00
Manager Hyperscale Marketing, Global Partner Marketing ? Google
Posted on: 05-10-2024 00:00
Experienced Software Engineer ? Productivity | WorkOS | $150k-$250k | Remote (US)
Posted on: 04-09-2024 00:00
(Customer Service Jobs) Southwest Airlines Remote WFH Careers $20/Hour
Posted on: 05-10-2024 00:00
Business Development Representative - Remote
Posted on: 20-01-2025 00:00
Data Entry Operator-Remote
Posted on: 07-08-2024 00:00
Entry Level Remote Data Entry ? Flexible Schedule
Posted on: 13-09-2024 00:00
Remote Delta Air Lines Careers Entry Level
Posted on: 16-07-2024 18:52
Retail Customer Service Associate
Posted on: 29-08-2024 00:00
Content Moderator at Yelp
Posted on: 27-08-2024 00:00
Remote Tax Professional
Posted on: 16-11-2024 19:13