Delta Airlines (Customer Service Representative Jobs) ? Apply Today
Delta Airlines (Customer Service Representative Jobs) ? Apply Today for Delta Airlines
Job Summary...
? Job Type: Full-time
? Salary: Competitive hourly rate
? Working Hours: 40 hours per week
? Company: Delta Airlines
? Location: Georgia
? Benefits: Health, Dental, Paid Training, Paid Vacations
Job Description:
Delta Airlines is seeking passionate and dynamic individuals to join our team as Customer Service Representatives. As a Customer Service Representative at Delta Airlines, you will be the face of our company, providing exceptional service to our customers. This role is integral to ensuring our passengers have a seamless and enjoyable travel experience. If you thrive in a fast-paced environment and have a passion for helping others, we want to hear from you!
As a Customer Service Representative, you will interact with passengers, handle their inquiries, and resolve any issues that may arise. You will need to be able to think on your feet, maintain a calm and friendly demeanor, and always prioritize the customer?s needs. This position offers a competitive hourly rate, comprehensive benefits, and opportunities for growth within the company.
Requirements:
1. High School Diploma or equivalent.
2. Excellent verbal and written communication skills.
3. Strong problem-solving abilities.
4. Ability to multitask in a fast-paced environment.
5. Proficiency in using computers and various software applications.
6. Flexibility to work various shifts, including weekends and holidays.
7. Previous customer service experience is preferred but not required.
Responsibilities:
1. Greet and assist passengers with check-in, boarding, and baggage inquiries.
2. Provide accurate and timely information regarding flights, schedules, and policies.
3. Handle customer complaints and issues in a professional and empathetic manner.
4. Assist passengers with special needs, including those with disabilities or unaccompanied minors.
5. Ensure compliance with all airline and security regulations.
6. Coordinate with other Delta Airlines staff to ensure smooth operations.
7. Maintain a clean and organized work area.
Benefits:
? Health and Dental Insurance
? Paid Training Programs
? Paid Vacations and Holidays
? Travel Benefits including free or discounted airline tickets
? Retirement Savings Plan
? Career Development Opportunities
Educational Qualifications:
? High School Diploma or equivalent required.
? Additional coursework in hospitality or customer service is a plus.
Experience:
? Previous customer service experience is preferred but not required. Training will be provided.
Company Overview:
Delta Airlines is one of the world?s largest global airlines, serving over 180 million customers each year. We are dedicated to providing the highest level of service and ensuring that our passengers have a safe, comfortable, and enjoyable travel experience. At Delta Airlines, we believe that our employees are our greatest asset, and we are committed to creating a supportive and inclusive work environment. We offer numerous opportunities for career advancement and professional growth, making Delta Airlines an excellent place to build your career. Apply today to become a part of our dynamic team and help us continue to lead the industry in customer service excellence.
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