Customer Support Executive – Hiring Immediately

Customer Support Executive – Hiring Immediately

Job Summary

Job Type: Full-Time

Salary: $18 – $22 per hour

Working Hours: 9 AM – 5 PM, Monday to Friday

Company: Amazon

State Location: California

Benefits

– Health Insurance

– Dental Insurance

– Paid Training

– Paid Vacations

– 401(k) Plan

Description

Amazon is seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team in California. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you!

Requirements

– High School Diploma or equivalent

– Excellent verbal and written communication skills

– Proficiency in MS Office Suite

– Ability to handle multiple tasks simultaneously

– Strong problem-solving skills

– Prior customer service experience is a plus

Responsibilities

– Provide exceptional customer support through phone, email, and chat

– Resolve product or service issues by clarifying the customer’s complaint

– Determine the cause of the problem, select and explain the best solution to solve the issue

– Expedite correction or adjustment; follow up to ensure resolution

– Maintain customer records by updating account information

– Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

Educational Qualifications

– High School Diploma or equivalent required

– Bachelor?s degree in Communication, Business, or related field is a plus

Experience

– Minimum of 1 year of experience in customer service or a related field preferred

Company Overview

Amazon is a global leader in e-commerce and technology, consistently ranked among the world?s most innovative and admired companies. With a commitment to customer satisfaction and cutting-edge technology, Amazon provides a dynamic environment for growth and success. Join us and be part of a team that strives to make a difference every day.

Apply now to embark on a fulfilling career with Amazon!

Apply Job!