Customer Service / Warehouse Associate (On-site Location / No Relocation)

Position Overview: We are seeking a motivated and friendly Customer Service / Warehouse Associate to join our team. The ideal candidate will be the first point of contact for our customers, providing assistance with inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities...
? Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
? Provide accurate information about products and services.
? Assist customers with order placements, returns, and exchanges.
? Resolve customer complaints and issues effectively and efficiently.
? Maintain customer records and update information in the database.
? Collaborate with other departments to ensure customer satisfaction.
? Stay informed about product updates, promotions, and company policies.
? Participate in training and development sessions to enhance skills.
? Perform order picking and packing tasks accurately and efficiently
? Operate warehouse equipment including forklift for materials handling
? Fabricate and build products according to specifications
? Maintain a clean and organized work environment following guidelines

Qualifications: ? High school diploma or equivalent; further education is a plus. ? Previous experience in customer service or a related field is preferred. ? Excellent communication and interpersonal skills. ? Strong problem-solving abilities and attention to detail. ? Proficient in using customer service software and Microsoft Office Suite. ? Ability to work in a fast-paced environment and handle multiple tasks. ? Positive attitude and a passion for helping customers.

Full-time, 40 hours a week, direct deposit paid weekly, up to $24 an hour depending on experience. For more details please call Katie or Jho-Anne at our Basalt office at 970-963-2647

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:
? Health insurance
? On-the-job training
? Paid time off

Schedule:
? 8 hour shift
? Day shift
? Monday to Friday
? No weekends

Work Location: In person

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