Customer Service Representative [No Experience Needed] – Hayward

Customer Service Representative [No Experience Needed] – Hayward

Job Summary

Type: Full-Time

Salary: $15 – $18 per hour

Working Hours: 9 AM – 5 PM

Company: Amazon

Location: Hayward, CA

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k)

Are you a people person who enjoys helping others? Join our vibrant team at Amazon as a Customer Service Representative in Hayward! No prior experience is needed.

Job Description

In this role, you will assist customers by providing product and service information, resolving technical issues, and ensuring a high degree of customer satisfaction. This is an excellent opportunity for someone looking to start a career in customer service with one of the world’s leading companies.

Requirements

– High School Diploma or equivalent

– Excellent verbal and written communication skills

– Basic computer skills

– Ability to work in a fast-paced environment

– Willingness to learn and adapt

– Positive attitude and problem-solving skills

Responsibilities

– Handle customer inquiries via phone, email, and chat

– Provide accurate, valid, and complete information by using the right methods/tools

– Resolve customer complaints and issues efficiently

– Maintain a high level of professionalism with customers and work to establish a positive rapport with every caller

– Update customer information in the customer service database during and after each interaction

Benefits

– Comprehensive health and dental insurance

– Paid training to get you up to speed

– Generous paid vacation and holiday schedule

– Opportunities for advancement within the company

– 401(k) retirement plan

Educational Qualifications

– High School Diploma or equivalent

Experience

– No prior experience needed; training will be provided.

Company Overview

Amazon is a global leader in e-commerce and customer service. With a commitment to delivering an exceptional customer experience, we offer a dynamic workplace, extensive benefits, and career growth opportunities. We believe in fostering a positive work environment where employees can thrive and succeed.

If you are enthusiastic, customer-focused, and ready to start a new career journey, apply today to join our team at Amazon in Hayward!

Apply Job!