Customer Service Representative – Immediate Openings

Job Summary

Job Type: Full-time

Salary: $15.00 per hour

Working Hours: 40 hours per week

Company: Amazon

Location: Texas, US

Benefits:

• Health Insurance


• Dental Insurance


• Paid Training


• Paid Vacations

Description

Amazon is seeking enthusiastic and dedicated Customer Service Representatives for immediate openings at our Texas location. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing prompt, friendly, and professional support to our customers.

Requirements

• High School Diploma or GED equivalent


• Excellent communication skills, both written and verbal


• Ability to handle high volume calls in a professional manner


• Basic computer skills and familiarity with email and chat applications


• Strong problem-solving skills and attention to detail


• Ability to work in a fast-paced environment

Responsibilities

• Respond to customer inquiries via phone, email, and chat


• Resolve customer complaints and issues in a timely and efficient manner


• Provide information about products and services


• Document and update customer records based on interactions


• Follow communication procedures, guidelines, and policies

Benefits

• Competitive salary and benefits package


• Comprehensive health and dental insurance


• Paid training and ongoing development opportunities


• Generous paid vacation and holiday leave

Educational Qualifications

• High School Diploma or equivalent required


• Additional certification in customer service management is a plus

Experience

Previous experience in customer service or a related field is preferred but not required. We provide extensive training to ensure your success.

Company Overview

Amazon is a globally recognized leader in e-commerce and technology, committed to delivering exceptional products and services to customers worldwide. At Amazon, we value our employees and strive to create a supportive and inclusive workplace where everyone can thrive. Join our team and be a part of a company that is constantly innovating and growing.

If you are passionate about customer service and are looking for a rewarding career opportunity, apply now to join the Amazon team in Texas!

Apply Job!