Customer Service Representative

Remote, USA Full-time Posted 2025-03-11

Job Summary

The customer support representative (CSR) position serves customers by providing product and service information and by resolving product and service problems. Our CSR?s assist customers in making cost-effective decisions and guide customers in the correct use of a product. CSR?s ? duties include assistance in selling, planning, billing, and upgrading Aeneas products and services. Representatives should be able to answer, clarify and identify customers? issues, determine the cause of a problem, and select and explain the best solution to the problem. Representatives should also remain professional, courteous, and personable when interacting with customers.

Major Duties
? Making and taking calls from customers inquiring about services
? Providing best quality customer service to customers
? Staying current on new technology trends reading journals and exercising curiosity

Requirements
? Strong computer skills
? Must have excellent customer service skills/verbal skills and outgoing personality with the ability to demonstrate empathy, patience, and caring to customers over the phone.
? Self-starter and a problem solver
? Team player

Apply for the Job

Customer Service Representative

Similar Remote Jobs

Customer Service Representative

Unarmed Security Guard

Customer Service Manager

Communications Summer Intern

Healthcare Documentation Specialist

Customer Service Advisor

MA (Medical Assistant)

Customer Success Expert

Remote Scheduling Assistant

Entry Level Management

Remote Job-Netflix Tagger

Application Support Specialist - Remote

Fully Remote Data Entry Clerk - No Experience

Driver - Cash out with Instant Pay

Principal Cloud Security Researcher- Google Cloud

Data Analyst (Hybrid in Portland, OR or Des Moines, IA)

Entry Level Sales Representative ? Work from Home

REMOTE Customer Service

Data Engineer I - (Hybrid)

Online Order Filling Team Associate