Customer Service Associate
Remote, USA
Full-time
Posted 2025-03-11
Customer Service Associate Responsibilities: ? Attending training sessions to grow knowledge of products and to develop customer service skills. ? Resolving phone, walk-in, mail, fax, and email customer inquiries... ? Processing and logging incoming calls into the CRM system. ? Identifying customer needs. ? Forwarding and escalating inquiries to relevant individuals and departments. ? Contacting customers to give them accurate feedback on the progress of their inquiries. ? Providing outstanding customer service. ? Updating customer information as required. ? Maintaining confidentiality of information. ? Performing other duties as the need arises.
Customer Service Associate Requirements: ? High school diploma, GED, or suitable equivalent. ? 1+ years of customer service experience, preferably in a related field. ? Successful completion of provided training. ? Proficient computer skills. ? Experience with CRM preferred. ? Proficient with MS Office suites. ? Excellent phone etiquette. ? Outstanding communication skills, both verbal and written. ? Strong people skills. ? Ability to sit at a desk for extended periods.
Company Description:
KPMG International Limited is an Anglo-Dutch multinational professional services network, and one of the Big Four accounting organizations
Similar Remote Jobs
Customer Service Associate
Posted on: 03-10-2024 00:00
Customer Service Rep
Posted on: 03-10-2024 00:00
Non-Conforming Loan Underwriter
Posted on: 03-10-2024 00:00
DATA ENTRY COORDINATOR
Posted on: 03-10-2024 00:00
Retail Payment Clerk
Posted on: 03-10-2024 00:00
Remote Sales Consultants
Posted on: 03-10-2024 00:00
Investor Relations Associate
Posted on: 03-10-2024 00:00
Market Research Interviewer
Posted on: 03-10-2024 00:00
Transcriptionist - Nights
Posted on: 03-10-2024 00:00
Transcription Services Expert
Posted on: 03-10-2024 00:00
Proposal Writer (Remote)
Posted on: 07-12-2024 04:21
Assistant Building Maintenance Operative
Posted on: 09-10-2024 00:00
Manager, Contingent Labor - ContractorDepot
Posted on: 15-09-2024 00:00
Work at Home Data Entry Clerk (Part Time)
Posted on: 28-08-2024 00:00
(Entry-Level) Amazon Data Entry Jobs - No Experience Needed
Posted on: 29-07-2024 17:09
The Melt - Crew Members for NEW Restaurant in Santa Clara
Posted on: 26-11-2024 06:19
Sales Account Manager
Posted on: 19-11-2024 06:06
Expert Cyber Risk Management Engineer
Posted on: 14-11-2024 08:01
Marketing Intern, University Hammes Bookstore
Posted on: 16-07-2024 18:55
Director, Strategy (Medicare Advantage) - REMOTE
Posted on: 16-07-2024 18:52