Customer Service Agent (Part-Time) – Augusta

Job Title: Customer Service Agent (Part-Time) – Augusta

Job Type: Part-Time

Salary Unit: Hourly

Working Hours: Less than 4 hours daily

Company: Amazon

Benefits: Health and Dental Insurance, Paid Training, Paid Vacations, Employee Discounts, Flexible Schedule

Job Summary:

Amazon, a multinational technology company based in Seattle, is currently seeking a part-time Customer Service Agent for its Augusta location. This position provides a unique opportunity to work from home, offering flexible hours under 4 hours daily and a competitive hourly wage. As a part-time Customer Service Agent, you will be the first point of contact for our customers, managing and resolving their inquiries promptly and professionally. In addition to a comprehensive benefits package that includes health and dental insurance, paid training, and paid vacations, we also offer employee discounts and a flexible work schedule.

Job Description:

As a Customer Service Agent, you will interact directly with our customers, addressing their questions, complaints, and concerns through various communication channels. Your ability to provide excellent customer service, communicate effectively, and problem-solve will be integral to your success in this role.

Responsibilities:

– Receive and handle customer inquiries via phone, email, or chat

– Resolve customer complaints or issues in a professional manner

– Escalate complex issues to the appropriate personnel

– Maintain a high level of product knowledge

– Participate in training sessions to improve skills and performance

– Deliver high-quality customer service, exceeding customer expectations

Qualifications:

– High school diploma or equivalent

– Previous experience in customer service is preferred but not required

– Excellent verbal and written communication skills

– Proficiency in Microsoft Office Suite and other relevant software

– Ability to multitask and handle stressful situations

– Flexible availability, including evenings, weekends, and holidays

Company Overview:

Amazon is a global leader in e-commerce, cloud computing, digital streaming, and artificial intelligence. We strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We value individuality, creativity, and innovation, fostering a diverse and inclusive workplace where all employees can thrive.

If you are a dedicated, customer-focused professional looking for a part-time role with a world-renowned company, apply today to join our team as a Customer Service Agent in Augusta. Amazon is an equal opportunity employer and encourages people of all backgrounds to apply.

Note: Please ensure your application includes your resume and all relevant contact information.

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