Customer Care Officer - Work from home

Job Description:

Apple is seeking a motivated and passionate individual to join our team as a Customer Care Officer. This is a part-time remote position based in Charlotte, North Carolina. As a Customer Care Officer, you will be responsible for providing exceptional customer service and support to our clients...

Responsibilities:
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Resolve customer complaints and issues effectively and efficiently
• Process orders and returns accurately
• Provide product information and assistance to customers
• Collaborate with other team members to ensure customer satisfaction
• Keep accurate records of customer interactions and transactions
• Stay up to date on product knowledge and company policies

Requirements:
• 4 years of experience in customer service or a related field
• Associate Level seniority
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proven track record of providing excellent customer service
• Innovation and planning skills
• Visa sponsorship available
• Training and professional development opportunities
• Disability insurance provided

Working Environment:
At Apple, we thrive in an energetic and rapidly evolving work setting. Our team is dedicated to providing the best possible customer experience, and we are looking for individuals who are equally passionate about customer care.

Deadline to Apply:
August 25, 2024

Equal Opportunity Statement:
Apple is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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