Aetna Career - Work From Home Customer Service Representative at Aetna

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Aetna, a prominent leader in the healthcare industry, is committed to providing innovative solutions to improve the health and well-being of individuals and communities. With a rich history and a forward-thinking approach, Aetna strives to make a positive impact on the lives of its customers.

Job Title: Work From Home Customer Service Representative

Company: Aetna Career

Job Description:

Are you passionate about making a difference... in people lives? Aetna Career is seeking dedicated individuals to join our team as Work From Home Customer Service Representatives. As a vital part of our customer service team, you will play a crucial role in providing exceptional service to our valued customers.

Responsibilities: ? Respond promptly to customer inquiries, demonstrating empathy and professionalism. ? Effectively resolve customer issues and concerns, ensuring a positive customer experience. ? Utilize various communication channels, including phone and online, to assist customers with their needs. ? Stay informed about Aetna products and services to provide accurate information to customers. ? Collaborate with team members and cross-functional departments to enhance overall customer satisfaction.

Required Skills:
? Strong communication skills, both verbal and written.
? Exceptional customer service and interpersonal abilities.
? Ability to work independently and efficiently from a remote environment.
? Proficient in using technology and navigating multiple systems simultaneously.
? Problem-solving skills with a customer-centric mindset.

Benefits:
? Competitive salary
? Comprehensive health and wellness programs
? Work-from-home flexibility
? Career development opportunities
? Collaborative and inclusive company culture

Join Aetna Career and be a part of a team that is dedicated to improving healthcare experiences for individuals across the nation. Apply now and contribute to our mission of creating a healthier world