**Experienced Customer and Market Researcher – Empowering Business Success through Data-Driven Insights**

Are you a seasoned researcher with a passion for uncovering the hidden gems of customer and market data? Do you thrive in a dynamic environment where no two days are ever the same? If so, we invite you to join blithequark, a forward-thinking organization dedicated to empowering businesses, entrepreneurs, and non-profits to succeed in the ever-evolving digital landscape. At blithequark, we're not just a company – we're a community of innovators, thinkers, and doers who share a common goal: to make a meaningful impact on the world. Our team is comprised of talented individuals from diverse backgrounds, each bringing their unique perspectives and expertise to the table. As a Customer and Market Researcher, you'll be an integral part of our research team, working closely with stakeholders to design, execute, and analyze research projects that drive business growth and inform strategic decision-making. **About the Role:** As a seasoned researcher, you'll be responsible for conducting primary and secondary research projects to further develop the market and customer research functions within blithequark. This role requires a high degree of autonomy, as you'll be working independently to develop and execute research projects, analyze data, and present findings to senior leadership. Your expertise will be essential in establishing replicable testing practices and enhancing decision-making across the business. **Key Responsibilities:** * Conduct complex in-depth market, customer, and competitor analysis, including regression analysis, competitor investor reports, and data visualization * Translate data into actionable insights, create reports, and present research findings to senior leadership * Develop and execute research projects from start to finish, including research design, analysis, report building, and dissemination of core insights * Lead and manage larger multi-person research projects, ensuring deadlines are met, tasks are delegated, and research processes are contributed to * Become a key point of contact for stakeholders and teams, as well as the subject matter expert for our target audience * Develop screeners, questionnaires, data analysis, survey programming, qualitative interviews, and other research tools as needed **Who We're Looking For:** * Bachelor's degree in marketing, business, economics, or social science, with a Master's degree preferred * 5+ years of work experience in market or customer research, marketing, data analytics, competitive intelligence, or consulting * Knowledgeable in statistics and statistical software (e.g., Excel, DisplayR, SPSS, SQL) and comfortable with conjoint analysis, max diff, and chi-squared testing * Familiarity with survey research and best practices, as well as survey software (e.g., Alchemer, Qualtrics) * Self-starter with the ability to function well independently and in collaboration with stakeholders under tight deadlines * Excellent communication and presentation skills, with the ability to distill complex information for various stakeholders * Background working in a SaaS environment preferred **What We Offer:** * Competitive salary range: $80,400 - $100,500 USD * Opportunities for career growth and professional development * Generous paid time off policy and a comprehensive benefits package * Flexible work arrangements, including remote work options and access to our office locations * A dynamic and inclusive work environment that celebrates diversity and promotes work-life balance * The chance to work with a talented team of innovators and thinkers who share your passion for making a meaningful impact **Why Join blithequark?** * We're a company that values work flexibility and supports our customers as a hybrid workforce * We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups * We celebrate one another's differences and are proud of our culture of diversity and inclusion * We have programs in place that bring us together on important issues and provide educational opportunities for all employees **How to Apply:** If you're a motivated and experienced researcher looking for a new challenge, we encourage you to apply to this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! **Equal Opportunity Employer:** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. **Application Deadline:** We invite you to apply within 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. **Notice to Recruiters and Staffing Agencies:** blithequark has an internal talent acquisition department and designated career site for individuals looking to join our team. We will not accept unsolicited resumes from external recruiters, staffing firms, search agencies, or any fee-based referrals. Any unsolicited resumes sent directly to blithequark will be considered property of blithequark. Apply for this job