Technical Sales and Field Service Engineer

CaptiveAire Systems is a leading manufacturer of commercial kitchen ventilation systems, seeking a driven Technical Sales and Field Service Engineer to join their sales team. The role involves applications engineering, sales support, and field service work, with a focus on building relationships with customers and developing new business opportunities. Responsibilities Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs Work directly with Engineers, Contractors, End Users, and Food Service Dealers Daily tasks include inside sales support, application engineering and outside sales Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos Research and develop new business opportunities with new and existing users Top notch customer service and willingness to go above and beyond to serve the customer Quick turnaround times a priority Continuously evaluate and improve processes as well as the customer experience Skills 0-5 years experience 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred Excellent computer, organizational and communication/presentation skills Problem solving with a passion for continuous learning Strong desire to interface with the customer Embrace new technologies and business savvy Passion for work with aggressive nature to succeed Willing to travel for various training opportunities If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire MUST BE A 'GO GETTER'! Mandarin and/or Cantonese speaking Benefits Medical, dental and vision insurance Disability & life insurance based upon election of medical insurance 401k with employer match Paid holidays Paid time off (PTO) based upon tenure Flexible spending account (FSA) Tuition reimbursement, including for Professional Engineering (PE) License Relocation assistance Company Overview CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems and a growing manufacturer of commercial and industrial HVAC systems. It was founded in 1976, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is