Supervisor Ramp
Provides special care, attention, and assistance to internal and external SWA Customer’s as needed. Assists in training and mentoring Ramp Agents to ensure awareness of appropriate regulations, procedures, and Company policies. Manages and evaluates the work performance of Ramp Agents to ensure that their work performance, attendance, and appearance meet Company requirements. Sets clear expectations on daily assignments and procedures or process changes to Employees. Recognizes Team member achievements and ensures appropriate and effective coaching and/or accountability is delivered to address performance shortcomings. Actively coordinates with all departments to maintain the station's on-time performance. Partners with fellow Supervisors and Leadership to achieve Station objectives. Ensures all Ramp Agents are properly assigned and utilized. Southwest Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job