[Remote] ServiceNow SPM Product Owner-Remote

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Dice is the leading career destination for tech experts at every stage of their careers, and they are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Product Owner. This role involves guiding the buildout of SPM solutions to align with business objectives and acting as a bridge between stakeholders and technical teams for successful implementation. Responsibilities • Organize and prioritize the product backlog, refining user stories and acceptance criteria. • Enhance Demand, Resource, Enterprise Agile Platform (EAP), and Waterfall modules. • Manage continual improvement around dashboarding and reporting capabilities. • Oversee end-to-end delivery of SPM features, from ideation to deployment. • Ensure documentation matches current state of process and system. • Manage testing plan(s) for SPM for bi-annual upgrades. • Work closely with business stakeholders, architects, developers, and Scrum Masters to capture requirements and translate them into actionable deliverables. • Conduct product demonstrations for stakeholders and gather feedback for continuous improvement. • Provide subject matter expertise on ServiceNow SPM modules, including configuration, workflows, and customizations. • Collaborate on technical designs and ensure adherence to ServiceNow best practices. • Lead testing efforts, including User Acceptance Testing (UAT), to ensure quality deliverables. • Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements. • Defining the vision for the team's product. • Creating a product road map based on this vision. • Managing the product backlog and prioritizing them based on changing requirements. • Overseeing all stages of product creation including design and development. • Developing user stories. • Monitoring and evaluating product progress at each stage of the process. • Liaising with the product team and end-users to deliver updates. • Participating in Scrum meetings and product sprints. Skills • 2-5 years of ServiceNow SPM processes • Experience enhancing ServiceNow platforms • Experience with ITIL best practices • Experience in a SAFe/ Agile environment • Minimum of 2-5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM) • Strong knowledge of ServiceNow SPM modules, including portfolio management, demand management, and resource management • Proficiency in Agile frameworks (Scrum, Kanban) and SDLC methodologies • Familiarity with Common Service Data Model (CSDM) and data analytics/reporting • Certified ServiceNow Administrator (CSA) • Certified Implementation Specialist SPM Education Requirements • Agile certifications such as Scrum Master, Product Owner, SAFe Agilist, or Kanban System Design Company Overview • Welcome to Jobs via Dice, the go-to destination for discovering the tech jobs you want. It was founded in undefined, and is headquartered in , with a workforce of 0-1 employees. Its website is Apply tot his job
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