[Remote] Remote Content Moderation - Youth Communities - EU
Note: The job is a remote job and is open to candidates in USA. ModSquad is a company that specializes in customer experience services, including content moderation and community management for top brands globally. They are seeking a skilled Content Moderator to monitor interactions across social platforms, enforce community guidelines, escalate issues, and gather insights to enhance user experience. Responsibilities • Monitoring activity: Keeping an eye on comments, messages, mentions, and posts to ensure the community stays active and on-topic. • Enforcing guidelines: Applying community standards by removing inappropriate, offensive, or spam content. • Escalating issues: Identifying and flagging sensitive concerns, customer complaints, or potential crises for the appropriate teams to address. • Gathering insights: Tracking trends, frequently asked questions, or common complaints that can help improve user experience. Skills • A dedicated laptop or desktop computer running Windows 11 or above • Stable broadband internet connection of 25 MBPS or greater • 8 GB RAM or better • Must be willing to download and install ModSquad security systems on your computer and mobile phone • Must be willing to undergo a background check and verify your identity Company Overview • ModSquad is a digital engagement company that offers moderation, customer support, community management and social media services. It was founded in 2007, and is headquartered in Sacramento, California, USA, with a workforce of 10001+ employees. Its website is Apply tot his job