Καλωσήρθες στην Ελλάδα Remote Customer Service Agent fluent in GERMAN in Greece
Join the dynamic team at an international car manufacturer as a Customer Service Agent! This exciting role offers you the chance to work in a lively environment while benefiting from a fully paid relocation package. In this position, you will be the first point of contact for German-speaking customers, providing exceptional service and support. If you are passionate about delivering outstanding customer experiences and have a strong command of the German language, this is the perfect opportunity to advance your career and explore a new country! Responsibilities • Provide outstanding customer service to German-speaking clients via phone, email, and chat. • Address customer inquiries, troubleshoot issues, and foster positive customer relationships. • Part of the team and commitment to quality. • Collaborate with teams to improve service delivery and customer satisfaction. • Document all customer interactions accurately in the CRM system for tracking and quality assurance. • Promote company products and services effectively to drive sales and meet targets. • Participate in upskilling workshops to enhance knowledge about products, services, and customer handling. Requirements • Fluency in German is required as well fluent in English. • Excellent communication and interpersonal skills with a customer-centric approach. • Previous experience in customer service or support roles is an advantage. • Ability to handle customer inquiries effectively and resolve issues promptly. • Demonstrated adaptability in a fast-paced work environment. • Strong problem-solving skills and the ability to think on your feet. • Willingness to relocate and embrace a new lifestyle in a different country. Benefits • Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year • Fully Paid Training • Great Salary • Fully Paid Relocation Package ( flight, transfer and hotel ) Join the dynamic team at an international car manufacturer as a Customer Service Agent! This exciting role offers you the chance to work in a lively environment while benefiting from a fully paid relocation package. In this position, you will be the first point of contact for German-speaking customers, providing exceptional service and support. If you are passionate about delivering outstanding customer experiences and have a strong command of the German language, this is the perfect opportunity to advance your career and explore a new country! Responsibilities • Provide outstanding customer service to German-speaking clients via phone, email, and chat. • Address customer inquiries, troubleshoot issues, and foster positive customer relationships. • Part of the team and commitment to quality. • Collaborate with teams to improve service delivery and customer satisfaction. • Document all customer interactions accurately in the CRM system for tracking and quality assurance. • Promote company products and services effectively to drive sales and meet targets. • Participate in upskilling workshops to enhance knowledge about products, services, and customer handling. Requirements • Fluency in German is required as well fluent in English. • Excellent communication and interpersonal skills with a customer-centric approach. • Previous experience in customer service or support roles is an advantage. • Ability to handle customer inquiries effectively and resolve issues promptly. • Demonstrated adaptability in a fast-paced work environment. • Strong problem-solving skills and the ability to think on your feet. • Willingness to relocate and embrace a new lifestyle in a different country. Benefits • Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year • Fully Paid Training • Great Salary • Fully Paid Relocation Package ( flight, transfer and hotel )