New Patient Liaison I (Hybrid or Remote)

Reproductive Medicine Associates of New York (RMA of New York) one of the country's top fertility centers, is looking for a New Patient Liaison to work in our Manhattan office optional in a hybrid compacity or fully remote in the states of New York, New Jersey, Connecticut, South Carolina and Florida only. This person will be responsible for responding to new patient inquiries and requests in a timely and appropriate manner, helping callers to understand the services at RMA of NY, scheduling new patients to maximize physician scheduling, review patient insurance coverage to answer any questions prior to coming in for NP visit; instruct patients on referral process if required, review general inquiries regarding costs of services and financing options available to patients, collaborate with Patient Services Outreach Supervisor to follow-up with new patient leads from various organizations. The ideal candidate must have a bachelor’s degree in biology (or related science), Psychology, Sociology, Anthropology, or related field. Bilingual-Spanish speaking is a plus. The candidate should be smart, outgoing, organized, and enjoy working with people. Responsibilities include interacting with patients, answering phones, making appointments, preparing charts and other related tasks. Medical office experience is a plus, interest in the field of reproductive medicine a must. RMA of New York offers a great working environment as well as a competitive salary and full health/dental benefits. Job Type: Full-time Rotating weekends and holidays Pay: $40,000.00 to $42,000 per year What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: • Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays • Part-Time Employees: 401(k) with company match and performance-based bonus opportunities • Per Diem Employees: 401(k) with company match Schedule: • Monday - Friday, 8.5-hour shifts, 30-minute lunch • Weekend and holiday rotation • Ability to commute: New York, NY 10022: Reliably commute or planning to relocate before starting work • Or remote in these states only: New York, New Jersey, Connecticut, South Carolina, or Florida only Application Question(s): • Please state your salary expectations. Education: • Bachelor's (Required) Education Preferred • Bachelors or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.