Medical Services Specialist

Are you a driven and compassionate individual with a passion for helping others? Do you have experience in the healthcare industry and a strong understanding of medical terminology? If so, we have an exciting opportunity for you to join our team as a Medical Services Specialist at Conduent. In this role, you will be responsible for providing exceptional customer service and support to our clients in the medical field. We are seeking candidates who are detail-oriented, possess excellent communication skills, and have a desire to make a positive impact on people's lives. If this sounds like you, we encourage you to apply and become a valuable member of our team. Providing exceptional customer service to clients in the medical field. Utilizing strong understanding of medical terminology to accurately communicate with clients and healthcare professionals. Assisting clients with inquiries, concerns, and requests related to medical services. Maintaining accurate and detailed records of all client interactions. Collaborating with team members to address and resolve client issues in a timely and efficient manner. Staying up-to-date on industry trends and changes in medical procedures and terminology. Demonstrating empathy and compassion towards clients and their unique situations. Adhering to all confidentiality and privacy policies when handling sensitive medical information. Identifying and reporting any potential issues or concerns to management. Participating in training and development opportunities to enhance job knowledge and skills. Maintaining a positive and professional attitude at all times. Ensuring compliance with company and industry regulations. Contributing to a positive team dynamic and promoting a supportive and inclusive work environment. Continuously striving to improve processes and procedures to enhance the overall customer experience. Representing the company in a positive manner and upholding its values and mission. Conduent is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.