Medical Biller
Location: Albany, NY (hybrid) or Holland, OH (hybrid) Compensation: $22.50 per hour Schedule: 8:00AM-4:30PM MST M-W onsite, Th-F remote Why Workit: Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives. We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible. We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America. Job Summary: Workit Health is seeking a full-time Medical Biller to work rejections and denials as they come in and escalate any denial or rejection trends as they are identified. Candidate ideally has experience billing for addiction medicine and/or outpatient medication-assisted treatment OR experience in billing for telemedicine services. Experience in both is a plus but is not required. Experience with calling health insurance plans a must. Excellent customer service skills. Candidates will demonstrate patient and empathetic communication to our members, be able to work accounts promptly and be open to workflow changes. Workit Health is a fast-paced, fluid environment where changes are frequent and employee input is highly valued. Core Responsibilities: • Have a working knowledge of medical software, insurance websites, and EHR • Ability to identify and solve claims processing issues • Contact third-party insurance payers for resolution of claims • Generate appeals or reprocess claims as necessary for problem resolution • Communicate effectively with patients, physicians, management, employees, and third-party representatives • Adhere to professional standards, company policies and procedures, federal, state, and local requirements, and HIPAA standards • Ability to manage a high volume of claims and meet productivity levels Qualifications: • 2-3 years previous Medical Billing experience • Payment Posting is a plus but not required • Must be able to work independently and rely on personal knowledge/experience for problem-solving. • Must have experience with MS Word and Google Sheets • Must be detail-oriented and have excellent organizational and time management skills • Candidates must excel at providing a high level of customer service and be able to work in a team environment • Requires strong analytical skills and attention to detail, including writing and verbal communication skills and a professional positive attitude • Preferred - Coding/Billing certification from AAPC, Practice Management Institute or AHIMA (CPC, CMC preferred) with current maintenance of continuing education/membership. Benefits & Rewards: • 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!) • 11 paid holidays • Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs • Company contributions to dependent premiums at higher than market rates (65%) • 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families) • 401k + 4% discretionary matching • Healthcare & dependent care Flexible Spending Accounts (FSA) • Health Savings Accounts (HSA) • Employee assistance program, complete with financial coaching and counseling sessions • Professional development allowance for healthcare providers • Opportunities for professional development and growth within the company • Fully remote roles company-wide • Vibrant, employee-driven cultural initiatives including multiple ERG groups • Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #LI-RM1