Work at Home Customer Service Agent (Full-Time & Part-Time) (AZ)

Employer Industry: Business Process Outsourcing

Why Consider This Job Opportunity...
? Salary up to $16.10 per hour
? Regular raises based on tenure and performance
? Paid time off and paid holidays
? Opportunity for career advancement within the organization
? Engaging and fun work environment with casual dress code
? Incentives and prizes, including electronics and trips

What To Expect (Job Responsibilities)
? Provide customer service and technical support to resolve customer issues
? Utilize systems and technology for account management tasks
? Identify sales opportunities and apply sales skills to upgrade customer services
? Explain products and processes clearly to customers
? Escalate customer dissatisfaction to the managerial team when necessary

What Is Required (Qualifications)
? Must be 18 years of age or older
? High school diploma or equivalent
? Excellent organizational, written, and oral communication skills
? Ability to type swiftly and accurately (20+ words per minute)
? Basic knowledge of Microsoft Office Suite and Windows operating system

How To Stand Out (Preferred Qualifications)
? Experience in customer service or a related field
? Strong problem-solving and conflict resolution skills
? Ability to thrive in a fast-paced environment with change and ambiguity
? Previous experience with sales or upselling techniques

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #Incentives

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