Guest Services Associate

Job Summary:

Guest Services Associate at Disney...

? Job Type: Full-time

? Salary: Competitive

? Working Hours: 40 hours per week

? Company: The Walt Disney Company

? Remote Location: No

? Benefits: Health, Dental, Paid Training, Paid Vacations, Employee Discounts, Retirement Savings Plan, and more

Description:

As a Guest Services Associate at Disney, you will play a key role in creating magical experiences for our guests. You will be responsible for providing exceptional customer service, assisting guests with inquiries and concerns, and ensuring a seamless and memorable visit to our parks and resorts. This position requires a positive attitude, excellent communication skills, and a passion for delivering top-notch service.

Requirements:

1. High school diploma or equivalent

2. Strong interpersonal and communication skills

3. Ability to work in a fast-paced environment

4. Flexibility to work weekends and holidays

5. Team player with a positive attitude

6. Previous customer service experience preferred

7. Ability to stand for long periods of time

Responsibilities:

1. Greet and welcome guests upon arrival

2. Assist guests with ticket purchases and reservations

3. Provide directions and information about park attractions

4. Handle guest inquiries and resolve any issues or complaints

5. Maintain a clean and organized work environment

6. Collaborate with team members to ensure guest satisfaction

7. Uphold Disney?s high standards of service and professionalism

Benefits:

? Health and dental insurance

? Paid training and development opportunities

? Paid vacations and holidays

? Employee discounts on Disney merchandise and theme park tickets

? Retirement savings plan

? Opportunities for career advancement within the company

Educational Qualifications:

? High school diploma or equivalent

Experience:

? Previous customer service experience is preferred but not required

Company Overview:

The Walt Disney Company is a global leader in entertainment, with a diverse portfolio of businesses that includes theme parks, resorts, studios, and media networks. Our mission is to create magical experiences for guests of all ages, and our team of dedicated professionals is committed to upholding the Disney brand and delivering exceptional service. Join us in making dreams come true for millions of guests around the world.

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