Call Center Agent - Fully Remote

Job Description

The role and company...

Global Consultancy requires accomplished Call Center Agents / Customer Service Advisors, to work remotely and give a first-class customer experience for their client, providing telephone, email and webchat assistance. Please Note, this is a contract role and candidates must have at least 3 years experience working in call centers, to be considered.

Experience and role requirements for the Call Center Agent / Customer Service Advisor position are:
? Proven experience with a minimum 4+ years in Call centers. with good experience of Inbound/ Outbound calls, Emails and (ideally) Webchats.
? A first-class communicator, who can adapt to new systems (paid full training given).
? Able to work in a 6+ month W2 contract role (initial), paying $19 per hour (no PTO).
? Happy to work fully remote / work from home from anywhere in the US.
? Experience working in financial (Banking, Insurance etc, will be nice to have, but not essential.
? Shifts - Must be able to work 40 Hours per week, and must be able to work shifts between 7am to 9pm Pacific time Monday to Friday, and 8am to 5pm Pacific time on Saturdays. You get a day off in the week if you work Saturday.
? Must be based within The U.S.A. (can work anywhere fully remote)
? Able to start in 1-3 weeks after interview (pending background checks approval).
? All equipment is provided.

To discuss the position in more detail, please send me your CV and contact details, for the Call Center Agent - fully remote

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