Toyota Remote customer service jobs – Work From Home

Job Summary

Job Type:

Part-Time

Salary Unit:

Hourly

Working Hours:

Under 4 hours per day

Company:

Toyota

Flexible Schedule Opportunity:

Yes

Remote Location:

Yes

Benefits:

Health, Dental, Paid Training, Paid Vacations, Retirement Plans, Employee Discounts

We are excited to announce openings for remote customer service jobs at Toyota. This is a fantastic opportunity to work from home with flexible hours that can easily fit into your schedule. We are looking for motivated individuals who are passionate about providing exceptional customer service and can represent Toyota’s commitment to excellence.

Job Description

As a Remote Customer Service Representative at Toyota, you will be the first point of contact for our valued customers. Your main responsibility will be to ensure that each interaction leaves a positive impact and contributes to customer satisfaction and loyalty. This role covers a range of customer service tasks, including responding to inquiries, solving issues, and providing information about our products and services.

### Responsibilities:

1. Respond to customer queries in a timely and accurate way, via phone, email, or chat.

2. Identify customer needs and help customers use specific features of our products.

3. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).

4. Update our internal databases with information about technical issues and useful discussions with customers.

5. Follow up with customers to ensure their technical issues are resolved.

6. Assist in training new employees and inform customers about new features and functionalities.

7. Monitor customer complaints on social media and reach out to provide assistance.

Requirements:

1. Proven experience as a Customer Service Representative or relevant position.

2. Strong phone contact handling skills and active listening.

3. Familiarity with CRM systems and practices.

4. Customer orientation and ability to adapt/respond to different types of characters.

5. Excellent communication and presentation skills.

6. Ability to multitask, prioritize, and manage time effectively.

7. High school diploma or equivalent; College degree preferred.

Benefits:

1. Health Insurance

2. Dental Insurance

3. Paid Training

4. Paid Vacations

5. Retirement Plans

6. Employee Discounts

Educational Qualifications:

– High school diploma or equivalent required

– College degree preferred

Experience:

– Previous experience in a customer support role or a similar position is required.

Company Overview:

Toyota is a globally renowned automotive manufacturer, committed to delivering high-quality vehicles and services to our customers worldwide. With a rich history of innovation and emphasis on sustainability, Toyota continues to push the boundaries of automotive technology and customer service excellence. Our remote customer service team plays a crucial role in maintaining and enhancing the satisfaction and loyalty of our valued customers.

Join us at Toyota and be a part of a team where your skills and contributions are valued, and you have the opportunity to grow and thrive professionally. Apply today and start a fulfilling career with a leading global brand.

Apply Job!