Full-Time Customer Service Associate – Hiring Now

Job Summary:

Type: Full-Time

Salary: $15-$18 per hour

Working Hours: 40 hours per week

Company: Amazon

Location: California

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Plan

Description:

Amazon is seeking dedicated and enthusiastic Full-Time Customer Service Associates to join our team. As a Customer Service Associate, you will play a pivotal role in providing exceptional service to our customers. We are looking for individuals who thrive in a fast-paced environment and can deliver top-notch customer service with a smile.

Requirements:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Ability to multitask and manage time effectively
• Strong problem-solving skills
• Must be able to work flexible hours, including evenings and weekends

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Provide accurate and timely information to customers
• Resolve customer complaints and issues efficiently
• Maintain a high level of professionalism and customer service
• Document and track customer interactions
• Collaborate with other departments to resolve complex cases

Benefits:

• Comprehensive health and dental insurance
• Paid training programs
• Generous paid time off (PTO) and holidays
• 401(k) retirement plan with company match
• Employee discounts on Amazon products and services

Educational Qualifications:

• High school diploma or equivalent required
• Associate?s or Bachelor?s degree preferred but not required

Experience:

• Previous customer service experience preferred
• Experience in a call center environment is a plus

Company Overview:

Amazon is a global leader in e-commerce and innovative technology, committed to providing the best customer experiences worldwide. Our mission is to be Earth’s most customer-centric company. We value our employees and provide an inclusive, diverse, and dynamic work environment where everyone can thrive. Join us and become part of a company that is transforming the world.

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