Customer Service Associate – Apply Now

Customer Service Associate – Apply Now

Job Summary:

Type: Full-time

Salary: Competitive hourly rate

Working Hours: Shift-based (Flexible schedule, including weekends and holidays)

Company: Amazon

Location: Seattle, WA

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) plan

Description:

Amazon is seeking enthusiastic and dedicated individuals to join our team as Customer Service Associates. In this role, you will be the face of Amazon, providing top-notch customer service and ensuring customer satisfaction. As a Customer Service Associate, you will be responsible for addressing customer inquiries, processing orders, handling complaints, and providing solutions in a timely and efficient manner.

Requirements:

• High school diploma or GED equivalent
• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Basic computer skills and familiarity with Microsoft Office Suite
• Ability to work flexible hours, including weekends and holidays

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and timely manner
• Process orders and returns accurately and efficiently
• Resolve customer complaints and issues with empathy and professionalism
• Maintain detailed and accurate records of customer interactions
• Collaborate with team members and other departments to improve customer experience

Benefits:

• Comprehensive health and dental insurance
• Paid training programs
• Generous paid vacation and leave policies
• 401(k) retirement plan with company match
• Employee discounts on Amazon products

Educational Qualifications:

• High school diploma or GED equivalent (required)
• Additional coursework or certifications in customer service (preferred)

Experience:

• Previous experience in customer service or call center (preferred but not required)
• Experience with CRM systems and e-commerce platforms (a plus)

Company Overview:

Amazon is a globally recognized e-commerce and cloud computing company headquartered in Seattle, WA. We pride ourselves on our customer-centric approach and commitment to innovation. Our team is dedicated to providing the best possible service and support to our customers worldwide. Join us to be a part of a dynamic and growing organization where your contributions make a difference.

Ready to take the next step in your career? Apply now and become a part of the Amazon family.

Apply Job!