Remote Chat Support Assistant

Job Description:

Icahn Enterprises is seeking a Remote Chat Support Assistant to join our team in Austin, Texas. This part-time entry-level position is perfect for individuals who are adaptable, passionate, and possess strong critical thinking and teamwork skills. As a Remote Chat Support Assistant, you will be responsible for providing exceptional customer service through online chat... support.

Responsibilities:
• Responding to customer inquiries and resolving issues through online chat
• Providing product information and assistance with online orders
• Troubleshooting technical issues and escalating to the appropriate team when necessary
• Maintaining a high level of customer satisfaction and professionalism in all interactions
• Collaborating with team members to improve processes and enhance the customer experience

Requirements:
• Strong communication skills and the ability to multitask in a fast-paced environment
• Excellent problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Proficiency in using online chat platforms and basic computer skills
• Availability to work flexible hours, including evenings and weekends

Benefits:
• Training and professional development opportunities to enhance your skills
• Travel and spending expenses covered for work-related activities
• Free food provided during work hours

Working Environment:
At Icahn Enterprises, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our team is diverse, inclusive, and dedicated to delivering the best possible service to our customers.

Deadline to Apply:
September 10, 2024

Equal Opportunity Statement:
Icahn Enterprises is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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