At-Home Technical Advisor

Remote, USA Full-time Posted 2025-03-12

Join us in shaping the future of customer support at Apple. As an At-Home Technical Advisor, you will be part of a dynamic team dedicated to delivering unparalleled customer experiences. Your passion for problem-solving, coupled with excellent communication skills, will make you a valuable asset to our organization.

Salary and Benefits

We offer competitive pay, great benefits, and eligibility to participate in our company stock plan. Additionally, you'll enjoy time off, an employee discount, and access to dedicated resources supporting your ongoing growth and career development.

Responsibilities

As an At-Home Technical Advisor, your primary responsibility will be to engage with customers, troubleshooting technical issues and providing innovative solutions. You will be empowered to think creatively and collaborate with our team to deliver exceptional results.

Requirements
? Enrolled in a university in the U.S. pursuing a bachelor's degree or higher
? A quiet home workspace with a hard-wired internet connection directly from an internet service provider
? Available for nine weeks of part-time paid training on a set schedule totaling 24 hours a week
? Post-training, available to work 20 weekly hours
? Able to meet minimum typing speed of 40 WPM while talking with customers
? Successful completion of a pre-employment assessment, background check, and initial training
? 2.7 GPA

Apply for the Job

At-Home Technical Advisor

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