Medical Front Desk Receptionist for an Opthalmology Clinic in the US (Home Based Part Time)

Remote, USA Full-time Posted 2025-03-12

Job Description
? Answering incoming calls and triaging patient inquiries, particularly assessing the urgency of their needs (e.g., determining if they require immediate attention or if their concerns can wait until later in the week).
? Evaluating the severity of patient concerns, identifying if immediate care is necessary, and directing them to the appropriate team members or resources.
? If a patient wishes to pay their bill, ensure the call is properly transferred to the billing department for further assistance.
? Assisting patients with prescription refill requests. Training will be provided to handle these requests efficiently.
? Addressing general medical inquiries, providing appropriate information, and escalating matters to healthcare providers as needed.

Skill Set
? Experience in Ophthalmology: A background working in an ophthalmology clinic, with a solid understanding of the field and its specific patient needs. ? Proficiency in NexTech: Strong knowledge and experience using NexTech software, including scheduling, patient records, and other administrative functions. ? Excellent Communication Skills: The ability to effectively communicate with patients, staff, and medical providers in a fast-paced environment. ? Organizational Skills: Strong ability to prioritize tasks, manage phone triage, and address a variety of patient needs in a timely manner.

Apply for the Job

Medical Front Desk Receptionist for an Opthalmology Clinic in the US (Home Based Part Time)

Similar Remote Jobs

Medical Front Desk Receptionist for an Opthalmology Clinic in the US (Home Based Part Time)

Amazon online jobs

L2 SOC Analyst 3rd shift/ Remote, 12 Months Contract

Online Tutor/Teacher | $25-70hr | Flexible Hours

Amazon Product Testers (Work At-Home Positions)

Legal Remote Transcription Position

Get paid to review products online, fast & easy

Part Time Data Entry Clerk - Remote

Customer Service Representative - Remote, Bilingual Spanish and English

Freelance Student Job (remote)

Director of Customer Onboarding (Remote)

CLINICAL CUSTOMER SERVICE REP

German speaking Customer Service Representative for E-Commerce Retailer (Remote)

Delta Airlines Jobs Remote - Work From Home Jobs

Remote Staffing Scheduling Coordinator - Nights, Weekends, Holidays (F/T)

Customer Service - Remote

Remote Job - IT Software Application Developer-Product 2

Remote Customer Care Chat Jobs at American Express ? Join Our Team!

Architects and Engineers

Immediate Opening: Remote Customer Service Representative with Competitive Pay