Customer Service Representative - Join blithequark's Remote Team and Deliver Exceptional Customer Experiences

Welcome to blithequark: Where Neighborly Service Meets Innovation At blithequark, we're known for our commitment to treating customers like family, no matter where they're from. As a pioneer in the industry, we've been perfecting the art of customer service since 1946. Our company is built on the principles of providing high-quality products and exceptional customer experiences. We're now looking for talented and enthusiastic Customer Service Representatives to join our remote team and help us continue to deliver outstanding service to our customers. About the Role As a Customer Service Representative at blithequark, you'll be the face of our company, interacting with customers via phone, answering their queries, and providing them with a personalized experience. The majority of our Customer Service Representatives work from the comfort of their own homes in Vermont, while others prefer to work in our call centers in Manchester and Rutland, Vt. You'll receive comprehensive on-the-job training to ensure you're equipped to handle customer inquiries and provide top-notch service. Key Responsibilities: Answer customer phone calls to assist with placing orders from our catalog or online store Respond to customer inquiries about products and orders, providing accurate and timely information Develop in-depth knowledge of our products to make informed recommendations and resolve customer issues Build strong relationships with customers through engaging and personalized interactions Work in a fast-paced environment, handling multiple customer calls and resolving issues efficiently Who We're Looking For To succeed in this role, you'll need to be a Vermont resident, with a reliable internet connection (at least 30mbps) if you're working remotely. You should be at least 16 years old, with a positive and enthusiastic attitude. We're looking for team players who are flexible, dependable, and able to learn new computer applications quickly. If you're comfortable using a computer keyboard and mouse, and are eager to work in a dynamic environment, we'd love to hear from you. Essential Qualifications: Vermont residency Internet speed of at least 30mbps for remote work At least 16 years of age Dependable and enthusiastic team player Ability to learn new computer applications Basic computer skills (keyboard and mouse) Preferred Qualifications: Previous customer service experience Excellent communication and interpersonal skills Ability to work in a fast-paced environment Flexibility to adapt to changing priorities and schedules What You'll Gain from Working at blithequark At blithequark, we're committed to helping our employees grow and develop their skills. As a Customer Service Representative, you'll have the opportunity to: Develop your communication and problem-solving skills Gain knowledge of our products and services Build strong relationships with customers and colleagues Work in a dynamic and supportive environment Enjoy flexible schedules and potential for year-round employment Our Company Culture At blithequark, we pride ourselves on being a champion of innovation and a great place to work. We're committed to seeking life-long learners, promoting from within, and creating long-term opportunities for those who excel. Our company culture is built on the principles of collaboration, innovation, and delivering strong results. We offer a range of perks and benefits, including: Flexible schedules Potential for year-round employment Free local bus service Employee referral bonus 40% employee discount Fun seasonal activities and giveaways Discounts on Vermont Area Attractions Current Customer Service Hours of Operation We're currently operating our customer service team on the following schedule: Monday - Saturday: 8:00am - 8:00pm Sunday: 10:00am - 6:30pm Equipment and Support As a remote Customer Service Representative, you'll receive a laptop, monitor, and keyboard to ensure you have the necessary tools to perform your job. We'll also provide you with comprehensive training and ongoing support to help you succeed in your role. Join Our Team! If you're a motivated and customer-focused individual looking for a new challenge, we'd love to hear from you. At blithequark, we're committed to creating a work environment that's engaging, supportive, and rewarding. Apply now to join our team of Customer Service Representatives and start delivering exceptional customer experiences today! Apply Now! Apply for this job