Business Analyst

Brown & Brown is a company that provides comprehensive insurance products and service solutions for financial institutions. The Business Analyst will work with managers, clients, and vendors to design, develop, and test automated business systems while tracking departmental performance indicators and creating necessary documentation. Responsibilities Working directly with the Lender Solutions management team to perform analysis and assist in strategic decision making Assists in analysis sessions with SMEs to develop workflows, process diagrams and gap analyses to identify system, application, and/or hardware needs Work with IT or business partners to resolve production issues that may arise Develop reports and metrics that identify and reduce errors Create month-end and year-end reports Write and execute test plans, including functional and regression testing Provide end-user training Collects and analyzes data for implications regarding budget, project and/or program initiatives Creates and maintains spreadsheet files Skills Bachelor's degree or equivalent work experience Strong organizational experience Proficient in Windows based environment Strong background in Excel (formulas and charts) Working knowledge of SQL Works well in a team environment Ability to identify and analyze business problems, find opportunities and offer solutions Ability to clearly articulate and effectively write business requirements Excellent verbal and written communication skills and the ability to interact professionally and effectively with both technical and non-technical people Must be able to multi-task, problem solve to continually meet tight deadlines Ability to maintain a high level of confidentiality 1 – 3 years experience in a similar position Benefits Generous benefits package: health, dental, vision, 401(k), etc. Education assistance: tuition reimbursement assistance, student loan repayment assistance, scholarships for dependents of teammates Employee Stock Purchase Plan Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Company Overview Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most. It was founded in 1939, and is headquartered in Daytona Beach, Florida, US, with a workforce of 10001+ employees. Its website is