Business Analyst

INSXCloud Inc. is seeking a Business Analyst to work with cross-functional teams throughout the organization, including the PMO, Development, and other business stakeholders. The role involves evaluating platform process flows, translating project requirements into technical documentation, and ensuring timely completion of project deliverables related to health insurance quoting and enrollment. Responsibilities Continual evaluation of platform process flows and form a deep understanding of any impact stakeholder requested changes may introduce Act as the subject matter expert (SME) on assigned projects Translate high-level project requirements into development-ready technical documentation, user stories, and acceptance criteria Develop test case scenarios that align with project outcomes and acceptance criteria Execute manual user-acceptance testing (UAT) within test environments and identify gaps or bugs Communicate insights and plans to cross-functional team members and management Serve as a liaison between INSXCloud, the development team, clients, and business stakeholders Monitor project deliverables and ensure timely completion of project milestones Identify defects within the platform and define required fixes Other duties as assigned Skills One to three years' experience as a software, application technical business analyst, or similar role Exceptional analytical abilities Strong technical writing and documentation skills Thorough understanding of the SDLC Experience with project management methodologies such as Waterfall or Agile Out-of-the-box thinking while always keeping the bigger picture in mind Impeccable planning and organizational skills with flexibility to change course quickly Dependable follow through and follow up Problem solving and phenomenal time and resource management Demonstrate a high level of initiative with a learning mindset Competency in Microsoft Office Suite, including Word, Excel, and Outlook Thorough understanding of API documentation Experience with an API platform such as Postman or RapidAPI Understanding of JSON data structures Working knowledge of a project tracking/development ticketing system such as Jira or Asana Familiarity with document sharing platforms such as Google drive, Box, or SharePoint Mac OS proficiency Benefits Medical Dental Vision Life Participation in the company 401(k) plan Company Overview Headquartered in Ohio, INSXCloud, Inc. provides cutting edge software solutions and professional services to health insurance issuers and brokers. It was founded in 2011, and is headquartered in Akron, Ohio, USA, with a workforce of 11-50 employees. Its website is